Bad news early is good news

Every business owner knows there’s going to be an occasion when you have to deliver bad news to a customer. Hopefully not serious stuff, but it’s very often linked to a delay of some sort. It might be entirely your fault, or it might be somebody else in...

Save money or save time: you can’t do both

We were asked by a new advertiser if we could design their advert. Sure, our graphic designer Ed would do it in next to no time – easily under 30 minutes. However he’s freelance so we do pass on the cost of the advert. Our customer decided they would save...

Got kids? You are a great target for scammers

You probably think you are pretty switched on, and that if someone tried to scam you, you’d spot it a mile off. But what if the scammer was a family member? Someone you trusted, who begged for your help because they were really in trouble? Yep, your commonsense...